About Rainybear

Who We Are

Founded in 2024, Rainybear is an independent online cosplay store offering costumes, wigs, shoes, props, and accessories inspired by anime, games, movies, and other beloved characters.

Our goal is to help cosplayers find thoughtfully made products, clear sizing information, and reliable customer support for conventions, photography, performances, parties, and personal collections.

What We Offer

Our collection includes ready-to-ship items as well as made-to-order products. Custom sizing is available for selected costumes to help customers achieve a more suitable fit.

Because production requirements vary between products, each product page provides its own options, included items, sizing information, and estimated processing time. We encourage customers to review these details carefully before placing an order.

Our Commitment

We aim to provide clear product descriptions, transparent processing and shipping information, and responsive customer service throughout the ordering process.

Once an order has been shipped, tracking information will be sent to the email address used at checkout. Orders containing multiple items may arrive in separate packages when products have different processing times or shipping locations.

Get in Touch

If you have questions about sizing, customization, product details, processing times, or an existing order, please contact us. We are happy to help you before and after your purchase.

Email: rainybearcos@outlook.com

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM (GMT+8)

We aim to respond to all inquiries within 1–2 business days.