Contact us

Need help with a product or an existing order? Please contact us using the form below or email our customer service team.

For questions about an existing order, please include your order number and the email address used at checkout. For sizing, customization, or product questions, please include the product name or link whenever possible.

Business Name: Rainybear

Email: rainybearcos@outlook.com

Phone: +86 198 6214 9970

Business Address:
Room 561, Office Building, No. 8 Longtan Avenue, Longtan Subdistrict, Qixia District, Nanjing, Jiangsu 210000, China

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM (GMT+8)

We aim to respond to all inquiries within 1–2 business days.